Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
We will try our best to create a suitable learning environment for our clients. In case any client is not completely satisfied with our services, we can provide him/her with a refund if requests are received within 5 business days of enrollment. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name, payment refund will be made to the same account. Refunds will be made within 10 Business Days.
For refunds, please contact us via contact us link. Requests received within 5 business days after the enrollment will be treated as services termination and refund of the fee will be made according to the Refund Policy after deducting online transaction charges.
Krademy provides digital services, which is an online platform that supports and facilitates the online educational classes / videos / tutorials / content. Requests received for the cancellation will be treated according to the Refund Policy.
Please read the Refund Policy terms carefully before making any subscription or payment for any services on our platform.