Thank you for using our services. Krademy is an online platform, we support and facilitate digital services like online educational classes/videos/tutorials/content. We focus on providing complete customer satisfaction and deliver a pleasant and smooth experience while they discover, assess, and purchase our courses, whether it is instructor-led or streaming courses.
Please read the Refund Policy terms carefully before making any subscription or payment for any services on our platform.
We ensure that all the course descriptions and details provided on the website are genuine, and we carry out our services to our best efforts. We will consider your issue and try to resolve it to our great extent related to any inconvenience or discomfort or confusion with our offered digital educational content in the category of your interest. Therefore, we assure you to accommodate our course of your interest.
We recommend you to read the subscription terms and conditions carefully before subscribing or making any payment for Krademy services, as once purchased service cannot be changed or canceled. There will be no kind of refund or transfer in the installments made by the students.
We strive to deliver the updated educational content to our students, therefore, we are likely to make modifications to our services, including the course content and the costs associated with it. However, we will inform our students of the necessary or significant changes/upgrades in our services through various communication/digital channels on which we are available.
For students below 18 years, payment shall be done by the involvement of a parent or a guardian.
We may personalize our content or services, including the services package based on your scholarship, current offers, and the digital content categories of your interest.
Note: Modifications are only applicable in case of upgrading your certification course to the advanced level.